Fast. Easy to Use. Completely Secure.

FMD utilizes the SafeSend Suite of products to make the tax and accounting process seamless, simple, and safe for our clients.

SafeSend Signatures

SafeSend Returns

For those who qualify*, FMD will deliver tax returns electronically using SafeSend Returns – An intuitive application with a step-by-step, automated filing experience. You’ll be able to review your return, sign, and submit - right from your computer or mobile device. SafeSend is fast, easy, and completely secure.

For more information on SafeSendReturns and how FMD is using this service, please view the Benefits, What to Expect Videos, and Frequently Asked Questions sections below, call us at (248) 258-8900 or email us at safesendadmin@fmdcpas.com.

*Individuals/Businesses who qualify for this delivery method will receive separate email communications with detailed instructions.

What to Expect

Frequently Asked Questions

Will I receive a notification when my return is ready to sign?

Yes. Email notifications will be sent from noreply@safesend.com. To prevent the email from getting filtered to spam/junk, we recommend adding this email address to your safe list.

Is it safe to enter part of my Social Security Number?

Yes. SafeSend Returns offers a secure system to view and sign your e-file authorization form(s). Look for https:// at the beginning of the site URL and a locked padlock symbol in your browser’s URL bar to confirm you are on the secure site.

What if I don't receive an email with my access code?

Check your spam/junk email folder. If you do not receive your code within the 20-minute time limit, please request another. You might also search your email for noreply@safesendreturns.com. Some emails hide junk very well.

Where do the identity verification questions come from? What if I don't remember the answers?

The questions SafeSend Returns asks are knowledge-based questions pulled from government and credit sources. You may be asked questions such as where you lived in a given year, or when you bought your car or home. In the event the questions do not apply to you, simply choose the answer that accurately reflects this. If you don’t remember the answers to the questions, or you answer incorrectly, you won’t be able to electronically sign your e-file authorization form(s). You can instead print, sign, and return your e-file authorization form to FMD.

Will pulling these verification questions affect my credit score?

Acquiring these questions does not affect your credit score in any way (it is not a soft hit).

Will this work on any internet-connected device? Does SafeSend offer an app for my smartphone?

This process can be completed on any computer, smartphone, or tablet via a web browser. There is currently no SafeSend Returns app available.

Will I have the option to download and print my return to retain for my records?

Yes. If you are using a smartphone or tablet, you may not be able to download and print your return, but you’ll be able to review and e-sign it. You can always download and print your return from a computer at a later date.

How is this process different from e-filing?

SafeSend Returns allows you to electronically sign your e-file authorization form(s), but it won’t submit your return to the IRS. Once signed, FMD is automatically notified, and we will complete your filing process, including submission to the IRS and applicable states.

My spouse and I file our return jointly. How can we both sign the e-file authorization form?

• The spouse with the primary email address will receive the link with identity verification questions specific to him/her first.

• He or she will sign the e-file authorization form(s) and then enter an email address for the second spouse.

• The second spouse will receive the email link with identity verification questions specific to him/her.

• Once the second spouse electronically signs the e-file authorization form(s), FMD will be notified that both spouses have signed and that the signing is complete.

If a couple shares an email address, the primary signer will first receive a link with identity verification specific to him/her. After the primary signer signs the e-file authorization form(s), he/she can then enter the shared email address again. A new link will be sent with identity verification questions specific to the second spouse.

I'd rather print and sign my e-file authorization form(s). Can I do that?

Yes – By choosing to manually sign your tax documents within SafeSend, you can print, sign, and return your forms back to FMD.

After signing my e-file authorization form(s), will I receive confirmation that it was successfully submitted?

Yes. Once you sign your e-file authorization form(s), you will receive an email stating it was successful. The email will also include a link to download a copy of your tax return for your records.

Can I set up reminders for my quarterly estimated payment?

If estimated payments are included in your review copy, you will automatically receive an email reminder 7 days before your payment is due.

Will you return my supporting documents?

If you provide paper copies of supporting documents, we will return them to you via United States Postal Service.   

Still have questions?

We’re here to help! Contact any member of our team at (248) 258-8900 or email us at safesendadmin@fmdcpas.com.